October 16, 2026

An Edmonton law firm with 10–50 employees should expect managed IT services to cost approximately $125 - $200 per user per month, depending on the services included, the complexity of the firm’s technology, and its cybersecurity requirements.

At that range, a 10-person firm could budget approximately $1,250 - $2,000 per month, while a 50-person firm could budget approximately $6,250 - $10,000 per month.

These figures are a useful starting point, but comparing IT providers based on price alone can be misleading. Law firms should also understand what they’re getting for that monthly fee.

What Does Managed IT Cost at Different Firm Sizes?

Using Techwel’s typical range of $125 - $200 per user per month, here’s a simple starting point:

Employees Approximate Monthly Range
10 $1,250–$2,000
20 $2,500–$4,000
30 $3,750–$6,000
40 $5,000–$8,000
50 $6,250–$10,000

These aren’t quotes. Actual pricing will depend on the firm’s environment and what is included in the agreement.

A useful comparison should therefore start with both monthly cost and scope of service.

1. Understand What’s Included in the Monthly Fee

Two providers can quote the same number of users and arrive at very different prices because they’re offering different services.

A managed IT agreement may include areas such as:

  • Help desk support
  • Remote IT support
  • On-site support
  • Device management and monitoring
  • Patch management
  • Cybersecurity services
  • Microsoft 365 management
  • Backup services
  • User onboarding and offboarding
  • Technology planning

Before comparing prices, ask each provider to clearly explain what is included, what costs extra, and what falls outside the agreement.

2. Factor Cybersecurity Into the Budget

For a law firm, cybersecurity shouldn’t be treated as an optional add-on without understanding the consequences.

Law firms work with confidential information, rely heavily on email and cloud applications, and can be attractive targets for phishing and financial fraud.

The Law Society of Alberta’s Code of Conduct addresses technological competence and the protection of confidential client information. The appropriate safeguards will vary by practice, but firms should understand the technology risks relevant to their work.

For Microsoft 365 environments, Techwel’s services can include MFA configuration, advanced email and phishing protection, Microsoft 365 data backups, and security monitoring and alerts.

When comparing MSP pricing, determine whether comparable security services are actually included.

3. Consider the Cost of IT Interruptions

The cheapest monthly IT option isn’t necessarily the least expensive option overall.

Consider a lawyer or staff member who can’t work because of an IT issue. The business impact isn’t limited to the cost of repairing the computer. It can include lost productive time, delayed client work, missed communications, and disruption for other employees.

This makes the support experience important.

Ask potential providers:

How do users request help?

Does someone answer the phone?

Is remote support included?

Can someone come on-site when necessary?

How are urgent issues escalated?

At Techwel Computers, a person answers the phone rather than sending callers through a phone tree, and our Edmonton-based team provides both remote and on-site support.

4. Budget for Changes as the Firm Grows

Managed IT costs aren’t static.

Hiring employees, opening another office, replacing computers, adding applications, changing security requirements, or undertaking a major technology project can affect the budget.

For example, using a $125 - $200 per-user range, adding five employees represents roughly another $625–$1,000 per month if each new employee falls within the managed-services agreement.

That makes per-user pricing useful for forecasting growth.

A 20-person firm planning to reach 30 employees can estimate the potential difference before making those hires.

5. Compare Value, Not Just the Per-User Number

When evaluating managed IT providers, use this five-part comparison:

Cost → Coverage → Security → Support → Relationship

Cost: What is the monthly price?

Coverage: What services are included?

Security: What protections are provided?

Support: How and when can employees get help?

Relationship: Who actually knows your business and technology?

That last question can be particularly important for a 10 - 50 employee organization where an IT provider may effectively function as the firm’s IT department.

What Should an Edmonton Law Firm Budget?

For initial planning, an Edmonton law firm with 10–50 employees can use $125–$200 per user per month as Techwel Computers’ approximate managed IT range.

That works out to approximately $15,000–$24,000 per year for 10 users and $75,000–$120,000 per year for 50 users.

The next step is determining exactly what your firm needs and comparing providers on an equivalent scope, not simply shopping for the lowest number.

Managed IT Support for Edmonton Law Firms

Techwel Computers is a family-owned Edmonton IT company providing managed IT, cybersecurity, Microsoft 365 management, and remote and on-site support.

We focus on building long-term relationships with our clients. When you call Techwel Computers, a person answers the phone, not a phone tree.

For law firms with 10 - 50 employees, we can assess your current environment, identify the services your firm needs, and provide pricing based on the actual scope of support rather than a one-size-fits-all package.

Book a Discovery Call with us: https://www.techwelcomputers.com/discoverycall/